Flower-korea.com is a South Korea florist specialising in free delivery of fresh flowers, Hand Bouquets, Flower Basket, Fruits & Flowers, Gifts & Flowers, Congratulatory Flora Stands, Hampers and Cakes to most areas within Seoul, Busan(Pusan), Gyeonggi-do and all main cities in South Korea. We provide better designs of fresh flowers bouquets and arrangements and supply them at lower prices than other florists in South Korea.

Please browse through our online florist catalogue to select the bouquet or arrangement of your choice. In the event that you fail to find that special something, you may call us or email us to tailor make your gift. We will also be willing to go all the way to grab your special cake, message card , teddy bears or anything you like. Try us out today!

To order, you may click on the product picture until you arrive at the online order form. You may also call our Service Hotline at +82-2-585-1495 to place an order. We accept American Express, Credit Cards, Visa, Master, Dinners and Cash Collection.

Delivery on the same day is possible provided order is received before 5p.m. local time, advanced bookings also welcomed.

 

What is Flower-korea.com?

Flower-korea.com is an ever-growing website. It is currently fed with our everyday life - our stories and our crafts - before it matures into a full-grown love community site. Hence, in the beginning, our main priority is to feed it with tangible bits - our floral craft.


When will the flowers be delivered if I buy before or after 5pm of a particular day?

We can ship to any address in Korea on the same day without exception on holiday. Note that Every items has their own delivery period in yellow box by the photo of item.

You can specify arrival date and time except some busier seasons. Adding or modifing option of items needs 2~3 hours more. Normal delivery hours for a florist are between 9AM and 7PM.

If you buy before 5pm, most of flowers will be delivered to the designated address on the same day. However, if you place your order past 5pm in the afternoon, your flower will be delivered the following working day.


Why is your flowers more affordable than others?

There are four (4) reasons why our flowers are more affordable than others. Firstly, we are in Seoul South not other countries. So we can deliver fast everywhere in Korea. Secondly, we are taking your order over the phone - lines are open 24 hours everyday. So you can make a phone call to resolve your concern and problem. Thirdly, we confirm you every order procedure to release your concern for overseas delivery. Lastly, we are working to continually improve our product selection and services. So we welcome your feedback .


What other services do you offer?

Well, for now we deliver flowers to your special someone. We will try our best to accomodate your special and specific request, please do not be afraid to tell us what's in your mind, everything will be kept private and confidential.


Who do I call if my flower is not delivered on time?

You can use our Real Time Order Tracking system by keying in your order number provided to you when you place an order or give us a call at our hotline 82-2-585-1495 to check with us whether our flower delivery person has has encountered difficulty to deliver punctually. Late deliveries are exceptions rather than the norm.


How do I make the payment for the flowers that I have ordered?

We accept Visa/MasterCard credit card and Amarican Express and other major credit card. Other methods like postal/money order and cheque are also acceptable. Please refer to our Payment Page for further information.

7. My first impression on your URL was the website will be filled with love-related stories or a community site. Why is it not so?
Having a domain name called Flower-korea.com is a daunting task. The scope that LOVE covers is from one end of a rainbow spectrum to the other - it is endless. So we thought we need to begin somewhere. We thought of Valentine's Day. It's the celebration for lovers worldwide. Thus the flowers came in sight. Please be patient, give us time, we will surprise you later!

Conversion rates FAQs.
1) What does WP denote at the front of the billing details?
Flower-korea.com chooses WorldPay (WP) International as our Internet Gateway Security Payment Provider. WorldPay is one the the most reputable companies in the world when it comes to Internet Commerce so Flower-korea.com naturally chooses the most reliable company to safeguard our customers sensitive credit card details. Worldpay is part of The Royal Bank of Scotland Group. For more on Worldpay please visit their website: www.worldpay.com

2) Why does Flower-korea.com bill in USD for Credit Card?
Flower-korea.com website publishes two prices in RM and USD. The RM is used for easy comparison tailored made for South Korean customers to facilitate the purchasing decision making process and USD is used for billing purposes. USD is used because it is the reference point when it comes to International foreign exchange rate conversion. RM is not used because RM is not a valid currency outside South Korea and international remittance is not possible in RM.

3) Why is there a difference in Flower-korea.com conversion rate compared to my credit card provider conversion rate?
Flower-korea.com conversion rate is based on the average interbank exchange rate for the said currency. This rate is provided by the number one exchange rate website: www.oanda.com . This rate may be slightly different (approx 1-3%) compared to the rate your bank charges you as your bank will make a slight conversion commission out of every converted currency transaction. Flower-korea.com revises this rate every month.

4) Does Flower-korea.com gain anything from the conversion difference?
No, Flower-korea.com does not gain anything out of the conversion rates. In fact, Flower-korea.com is also charged a conversion commission when the USD is converted to RM in Flower-korea.com South Korea bank account, this rate would be around 1-2%. On top of that Flower-korea.com pays an additional 5-5.5% credit card commission for each transaction. In total, Flower-korea.com pays approximately 7-8% of the value of your order to facilitate the safe processing of your transaction.

5) Why does Flower-korea.com choose to bear so much additional cost (7%) compared to a conventional retail transaction (2%)?
The reason is because Flower-korea.com believes in using the most reputable payment processing to protect our customer's sensitive credit card information. Flower-korea.com will not sacrifice this principle under any commercial circumstances. We will consider using a local bank one day when we find their internet security and functionality is acceptable under normal international best practices. At the moment, we don't think they offer as much protection as WorldPay.

 

 


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