Flower-korea.com's flowers and gifts are individually wrapped or boxed and delivered FREE of CHARGE to South Korea destinations nationwide. Some remote areas such as small islands, sightseeing spots and isolated area are not serviced by our trusted courier. To check if we deliver to your recipient's area, please call us at 82 2 487 8520 or email us at service@flower-korea.com.

Shipping and Delivery

Flower-korea.com, in conjunction with our service providers, will attempt to deliver a product on the requested day. Our service providers try to not telephone prior to delivering packages, and we cannot guarantee the time of delivery.

Flower-korea.com is not responsible for:

• Flowers, plants, fruits, meat products and preserved items delivered to incorrect addresses supplied by the sender.
• Unsuccessful deliveries arising from the recipient not being present at time of delivery at the address supplied by the sender.
• Decreased product quality due to an incorrect delivery address supplied by the sender, or a re-route requested by the sender.
• Product quality problems caused by improper handling by the recipient.

Free shipping offers are valid only on weekday deliveries to addresses within inland and Jeju island of South Korea.

Delivery Information

Wwe will ask you to complete the recipients' contact details, together with the card message, delivery date and any special instructions on check out procedure. To ensure your order can be dealt with quickly and efficiently, it is important that you provide full postal addresses and contact details. When the address is not correct, we may make a telephone call to the recipient before starting the delivery.

If you are ordering an item for funeral delivery, please specify the required time of delivery in the Delivery Instructions.

To ensure a NEXT DAY MORNING DELIVERY

Order by 4:00 PM South Korea Time(GMT +9) Monday thru Friday On Saturdays, order by 05:00 PM South Korea time for delivery on Sunday Exceptions to Next Day Delivery: Delivery is may NOT AVAILABLE on Sundays for Seoul and Provincial Destinations.

Time of delivery: WE ARE NOT GUARRANTEE SPECIFIED DELIVERY TIMES OF DAY BUT WE WILL TRY HARD TO KEEP THE TIME AS MUCH AS WE CAN. Deliveries to business addresses will be completed by the end of the business day. Residential deliveries will be completed by 6:00PM.

If Recipient is not available. To honor our satisfaction guarantee, the recipient may be called to schedule delivery. For residential deliveries, if the recipient is not available at the time of delivery, the delivery person may leave the package in a safe place for the recipient to retrieve when they return or attempt delivery the next day. For business deliveries, if the business is closed or not accepting deliveries, delivery will be attempted the next business day.

Delivery on Weekdays and Saturday

Monday to Saturday, excluding Public Holidays: online orders placed BEFORE 2:00 pm for business deliveries and BEFORE 3:00 pm for residential deliveries can generally be delivered the same day. If a Public holiday is selected for delivery your order will automatically be delivered the NEXT business day.

Delivery for Sunday or Public Holidays

Unfortunately, Sunday delivery is not available. To deliver on Sunday complete ordering one day before at least. Should you select Sunday or a Public Holiday for delivery; your order will automatically be processed the NEXT business day.

Urgent Delivery Requests

If you require urgent delivery on a Business Day, please call us on 82 2 585 1495 or 82 19 224 7037 any time and notify us of this requirement. Please Note: Additional delivery charges may apply.

If you require urgent delivery during a Saturday, Sunday or Public Holiday please contact us by telephone on 82 2 585 1495 or 82 19 224 7037 to placing your order to ensure that delivery time is feasible. Please Note: Additional delivery charges may apply.